According to the terms and conditions mentioned, by entering or making a purchase at our store, you confirm that you have read, understood, and agreed to be bound by these terms. The company reserves the right to change these terms from time to time.

  1. Product Information:
    The pictures displayed on our online store are for reference only, and the actual product color may vary slightly. The actual product shall prevail.

  2. Ordering:
    When you place an order, the product price will be based on the price displayed on the day of the order. All product prices are in Hong Kong dollars.
    After you place an order, our system will send an email to the email address you provided to confirm that we have received your order. This email does not constitute a commitment to deliver the ordered products within a specific timeframe.
    We reserve the right to decline or cancel orders for any reason, including but not limited to:

  • Insufficient stock of the ordered products
  • Inability to arrange delivery to your location
  • Pricing errors due to human or computer errors or incorrect pricing information provided by suppliers.
  1. Delivery:
    We provide free delivery service for orders above a specific amount. The products are generally delivered to the address or pickup point provided by you in the order within 3 working days after accepting the order.
    If the supply of our products is delayed due to events beyond our control, we will contact you as soon as possible to inform you of the situation. We will take steps to minimize the impact of the delay, but we will not be liable for any delays caused by such events. However, if there is a significant risk of substantial delay, you can contact us to terminate the contract and obtain a refund for any products that you have paid for but have not received.
    All orders must be signed for upon receipt. If you are unable to sign for the package, the delivery service will leave contact information for you to make alternative arrangements. If you have any questions regarding the delivery of the package, please contact the delivery company.
    In the event that we are unable to successfully deliver the products to you and you do not make alternative delivery arrangements or collect the products from the pickup point, we or the delivery company will contact you for further instructions and may charge you for storage or any subsequent delivery fees.
    Unless otherwise notified during the ordering process, we will deliver the purchased products to the address or pickup point provided by you in the order. We will take reasonable measures to carefully deliver the products to the provided address. However, we will not be responsible for any failure to deliver or delivery errors caused by incorrect information provided by you.

  2. Privacy Policy Statement:
    You are not required to provide any personal information to browse or use our website. When you register to use our services or access online content, we may collect your personal information to provide services to you. You can refuse to provide us with personal information, but in that case, we may not be able to provide services to you. By providing personal information, you consent to our use of your personal information in accordance with this privacy policy statement.
    Categories of Personal Data Collected:
    We may ask you to provide the following personal information to register and manage your services. Without this information, we may not be able to fulfill your service requests. This information includes (but is not limited to):

  • Name
  • Contact details, including contact person’s name and telephone number, or email address, delivery address, etc.

Use of Personal Data:
The personal data collected from you may be used for the following purposes:

  • Providing services to you
  • Verifying your account identity
  • Processing your orders and handling payment instructions or collection of payments related to the services
  • Analyzing, verifying, and/or checking your credit, payment, and/or status for the provision of services to you
  • Providing customer service to you
  • Conducting market research, statistics, and behavioral analysis
  • Auditing
  • Making disclosures as required by applicable laws, rules, and regulations
  • Directly promoting the products and services of our company and related affiliates

Data Retention:
When you engage in business transactions with us, we will retain your online transaction records for auditing purposes. Our general policy is to retain relevant data for a reasonable period. We do not provide facilities for you to delete the personal data we hold online.

Accessing and Correcting Data:
If you wish to access and/or correct the identifiable personal data you have provided to us online, please contact us at sales@digi-gear.com

Data Disclosure:
All personal data provided by you will be securely stored on our website and will only be accessible by authorized personnel.

Applicability:
This privacy policy statement only applies to our company’s website. Our website may contain links to other websites and webpages. When you activate any of these links, such as clicking on the links of any advertising client, you will leave our website, and any personal data or other information you provide to any other organization after leaving our website will not be under our control. You are responsible for all browsing or using other websites.